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Tuesday, June 04, 2013

From Mumbai Lunch box to Dubai Conference

Today this post won't be on share market or any company but on one of the unique organizations which wonders the big business tycoons. The legendary dabbawalas (lunch-box carriers) in Mumbai, known for their management skills, will feature in the Gulf Cooperation Council (GCC) conference to be held in Dubai on June 4 and 5.


Like time and tide, Mumbai dabbawalas (tiffin carriers) wait for none. That's how they are able to make 16 million deliveries per day. Their management skills have won over the likes of Prince Charles and Richard Branson of Virgin Atlantic.
Mumbai's 5,000-odd dabbawalas have been in action for over 125 years now, without any work stoppages and have now become a part of Mumbai's culture. They deliver nearly 2,00,000 lunches everyday and on time, without any technological support. They have also been awarded an ISO certification for accuracy.

This service originated in 1880. In 1890, Mahadeo Havaji Bachche and Ananth Mandra Reddy started a lunch delivery service with about a hundred men. In 1930, he informally attempted to unionize the dabbawallas. Later, a charitable trust was registered in 1956 under the name of Nutan Mumbai Tiffin Box Suppliers Trust. The commercial arm of this trust was registered in 1968 as Mumbai Tiffin Box Supplier's Association. The current president of the association is Raghunath Medge

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